ACCOUNT
Account Deletion
Use this page to understand how account deletion works in RaveMeApp.
Start deletion in the app
If you can sign in, open Settings → Danger zone → Delete account in the RaveMeApp mobile app or web app. Confirm the prompt to start deletion. This creates a deletion request for your account, signs you out immediately and blocks further sign-in while the request is pending.
If you cannot sign in
Email privacy@ravemeapp.com from the address connected to your RaveMeApp account. Include your profile name or account email so the account can be identified. If you no longer have access to that email, explain this in your request; we will offer another proportionate way to verify account ownership. Never send a password or one-time sign-in code.
What happens after deletion starts
- Your deletion request is recorded and your sessions are ended.
- We verify account ownership and assess any legal reason to retain specific records.
- Your profile is removed or deactivated.
- Personal account data is deleted or anonymized where possible.
- Public content may be removed, detached or anonymized depending on product safety and context.
- You may lose access to events, messages, claims, saved places and account history.
What may be retained
Specific records may be retained where applicable law requires it or where another lawful basis overrides the deletion request, for example an unresolved safety report or legal dispute. We will explain any relevant exception in our response. Backups are not immediately rewritten, but restored data remains subject to the request.
Cancel a pending request
To cancel a pending deletion request before it is completed, email privacy@ravemeapp.com as soon as possible from the account email.
Contact
For account deletion questions, email privacy@ravemeapp.com or support@ravemeapp.com.